PMP^® Certification Training

Task 1: Develop a common vision

• Help ensure a shared vision with key stakeholders.
• Promote the shared vision.
• Keep the vision current.
• Break down situations to identify the root cause of a misunderstanding of the vision.

Task 2: Manage conflicts

• Identify conflict sources.
• Analyse the context for the conflict.
• Implement an agreed-on resolution strategy.
• Communicate conflict management principles with the team and external stakeholders.
• Establish an environment that fosters adherence to common ground rules.
• Manage and rectify ground rule violations

Task 3: Lead the project team

• Establish expectations at the team level.
• Empower the team.
• Solve problems.
• Represent the voice of the team.
• Support the team's varied experiences, skills, and perspectives.
• Determine an appropriate leadership style.
• Establish clear roles and responsibilities within the team.

Task 4: Engage stakeholders

• Identify stakeholders.
• Analyse stakeholders.
• Analyse and tailor communication to stakeholder needs.
• Execute the stakeholder engagement plan.
• Optimise alignment among stakeholder needs, expectations, and project objectives.
• Build trust and influence stakeholders to accomplish project objectives.

Task 5: Align stakeholder expectations

• Categorise stakeholders.
• Identify stakeholder expectations.
• Facilitate discussions to align expectations.
• Organise and act on mentoring opportunities.

Task 6: Manage stakeholder expectations

• Identify internal and external customer expectations.
• Align and maintain outcomes to internal and external customer expectations.
• Monitor internal and external customer satisfaction and expectations, and respond as needed.

Task 7: Help ensure knowledge transfer

• Identify knowledge critical to the project.
• Gather knowledge.
• Foster an environment for knowledge transfer.

Task 8: Plan and manage communication

• Define a communication strategy.
• Promote transparency and collaboration.
• Establish a feedback loop.
• Understand reporting requirements.
• Create reports aligned with sponsors and stakeholder expectations.
• Support reporting and governance processes.

Task 1: Develop a common vision

• Assess project needs, complexity, and magnitude.
• Recommend a project management development approach (i.e., predictive, adaptive/agile, or hybrid management).
• Determine critical information requirements (e.g., sustainability).
• Recommend a project execution strategy.
• Create an integrated project management plan.
• Estimate work effort and resource requirements.
• Assess consolidated project plans for dependencies, gaps, and continued business value.
• Maintain the integrated project management plan.
• Collect and analyse data to make informed project decisions.

Task 2: Develop and manage project scope

• Define scope.
• Obtain stakeholder agreement on project scope.
• Break down scope.

Task 3: Help ensure value-based delivery

• Identify value components with key stakeholders.
• Prioritise work based on value and stakeholder feedback.
• Assess opportunities to deliver value incrementally.
• Examine the business value throughout the project.
• Verify a measurement system is in place to track benefits.
• Evaluate delivery options to demonstrate value.

Task 4: Plan and manage resources

• Define and plan resources based on requirements.
• Manage and optimize resource needs and availability.

Task 5 Plan and manage proc

• Plan procurement.
• Execute a procurement management plan.
• Select preferred contract types.
• Evaluate vendor performance.
• Verify objectives of the procurement agreement are met.
• Participate in agreement negotiations.
• Determine a negotiation strategy.
• Manage suppliers and contracts.
• Plan and manage the procurement strategy.
• Develop a delivery solution.

Task 6: Plan and manage finance

• Analyse project financial needs.
• Quantify risk and contingency financial allocations.
• Plan spend tracking throughout the project life cycle.
• Plan financial reporting.
• Anticipate future finance challenges.
• Monitor financial variations and work with the governance process.
• Manage financial reserves.

Task 7: Plan and optimise quality of products/deliverables

• Gather quality requirements for project deliverables.
• Plan quality processes and tools.
• Execute a quality management plan.
• Help ensure regulatory compliance.
• Manage cost of quality (CoQ) and sustainability.
• Conduct ongoing quality reviews.
• Implement continuous improvement.

Task 8: Plan and manage schedule

• Prepare a schedule based on the selected development approach.
• Coordinate with other projects and operations.
• Estimate project tasks (milestones, dependencies, story points).
• Utilise benchmarks and historical data.
• Create a project schedule.
• Baseline a project schedule.
• Execute a schedule management plan.
• Analyse schedule variation.

Task 9 Evaluate project status

• Develop project metrics, analysis, and reconciliation.
• Identify and tailor needed artifacts.
• Help ensure artifacts are created, reviewed, updated, and documented.
• Help ensure accessibility of artifacts.
• Assess current progress.
• Measure, analyse, and update project metrics.
• Communicate project status.
• Continually assess the effectiveness of artifact management.

Task 10: Manage project closure

• Obtain project stakeholder approval of project completion.
• Determine criteria to successfully close the project or phase.
• Validate readiness for transition (e.g., to operations team or next phase).
• Conclude activities to close the project or phase (e.g., final lessons learned, retrospectives, procurement, financials, resources).

Task 1: Define and establish project governance

• Describe and establish the structure, rules, procedures, reporting, ethics, and policies through the use of organisational process assets (OPAs).
• Define success metrics.
• Outline governance escalation paths and thresholds.

Task 2: Plan and manage project compliance

• Confirm project compliance requirements (e.g., security, health and safety, sustainability, regulatory compliance).
• Classify compliance categories.
• Determine potential threats to compliance.
• Use methods to support compliance.
• Analyse the consequences of noncompliance.
• Determine the necessary approach and action(s) to address compliance needs.
• Measure the extent to which the project is in compliance.

Task 3 Manage and control changes

• Execute the change control process.
• Communicate the status of proposed changes.
• Implement approved changes to the project.
• Update project documentation to reflect changes.

Task 4 Remove impediments and manage issues

• Evaluate the impact of impediments.
• Prioritise and highlight impediments.
• Determine and apply an intervention strategy to remove/minimise impediments.
• Reassess continually to help ensure impediments, obstacles, and blockers for the team are being addressed.
• Recognise when a risk becomes an issue.
• Collaborate with relevant stakeholders on an approach to resolve the issues.

Task 5 Plan and manage risk

• Identify risks.
• Analyse risks.
• Monitor and control risks.
• Develop a risk management plan.
• Maintain a risk register (e.g., poor IT security).
• Execute a risk management plan (e.g., risk response for security and managing sustainability risks).
• Communicate the status of a risk impact on the project.

Task 6 Continuous improvement

• Utilise lessons learned.
• Help ensure continuous improvement processes are updated.
• Update organisational process assets (OPAs).

Task 7 Support organisational change

• Assess organisational culture.
• Evaluate the impact of organisational change on the project and determine required actions.

Task 8 Evaluate external business environment changes

• Survey changes to the external business environment (e.g., regulations, technology, geopolitical, market).
• Assess and prioritise the impact on project scope/backlog based on changes in the external business environment.